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FAQs

 

THE REGISTRATION COST FOR NEW STUDENT VIRTUAL ORIENTATION IS:

  • $100 For ASU Students

*PLEASE NOTE: ALL fees are non-refundable and there is NO onsite registration.  

**If you are planning on attending Summer school, please register for Summer 2025 Virtual Orientation session on Wednesday May 21, 2025; and ensure that you have completed both a 2024-2025 and 2025-2026 FAFSA!

***If you are designated as a Bridge student, by the Office of Admissions and Recruitment, then you must register for Bridge Orientation on Wednesday June 6, 2025; and ensure, that you have completed both a 2024-2025 and 2025-2026 FAFSA!


Q: When is the deadline to register for Operation Hornet Nation: New Student Virtual Orientation?
A: Why wait? We want you to register as soon as possible! The last day to register for a Virtual Orientation date is a week prior to your selected date. Click here to view schedule.

Q: Do I have to pay online?
A: Yes! The method of payment for Operation Hornet Nation: New Student Virtual Orientation is online, via the registration link that has been provided.

Q: Wait! The date that I wanted to come is no longer there. What do I do next? 
A: Sometimes, when we have met capacity for a session, we have to pull it down from the registration page. This way, we ensure that we have planned accordingly for space, food and materials. We recommend that you select another session to attend. Please note that we reserve the right to move you. If this happens, then someone from the Orientation Planning Team will contact you via phone and email. 

Q: What if I need to change my selected Orientation date? 
A: Please email us at orientation@alasu.edu and we will assist you in selecting another date.

Q: If I paid for an earlier Orientation program but did not attend, do I have to pay again to attend?
A: No, you don’t have to remit another payment if you already paid. We will account for your first payment, and ensure that you have the appropriate materials (if applicable) for the new orientation date. 

Q: What if I am a student that will be served by the Office of Diversity and International Affairs?
A: If you are an International Student, please ensure that you have been admitted into ASU. Once you receive your acceptance letter, the Office of Diversity and International Affairs will be contacted; and, begin the I-20 generation process. For specific questions, please call Dr. Rakesha Hines, Assistant Vice President for Student Affairs (334) 229-4713. You can also email Dr. Hines at:  dia@alasu.edu. 

Q: Why do I need to complete a Health Form?
A: Your Health Form is essential to your health and wellness, while you are enrolled at ASU. All new students are required to submit a completed form to the Health Center. Please note that the form is two-sided. Prior to arriving on campus, your information must demonstrate that you have had: 1) 2 Measles Immunizations; 2) a TB Test (that is not older than 12 months); and, 3) a Physical Examination (that is not older than 12 months). The Director of Health Services reserves the right to interpret the validity of all documents submitted for compliance reasons. Likewise, your documents must be legible in order to be processed and approved. Supplemental immunization records included with your Health Form must also have an authorizing signature, date and office stamp or address.

To learn the latest information about the Coronavirus (COVID 19) and the preparations that ASU is making, then visit: www.alasu.edu/coronavirus.

On very rare occasions, you may request a Health Form exemption, based on medical, good cause, religious, philosophical and/or moral conviction. You must complete an ASU Health Exemption Form; and, before its submission, it must be notarized by a Notary Public. If you have any questions about the Health Form process, then please call 334-604-8432 or 334-229-4436; or, send an email to: Healthservices@alasu.edu. You can also fax your Health Form to: 334-451-5954. 

Q: Where do I send my Health Form?
A: Please scan and email your form to: Healthservices@alasu.edu

Q: How do I receive mail on campus?
A: To meet your United States’ postal needs, the ASU Mailroom is open, Monday through Friday, from 9:00 am until 4:30 p.m. The ASU Mailroom is located on the first floor of the John G. Hardy Student Center. Standard mailing supplies (i.e. stamps, envelopes) are available for purchasing, as well as shipping via UPS and FedEx. In order to receive mail from your loved ones, please ask them to use the following mailing address:

Your Name
Name of Your Residence Hall and Room Number
Alabama State University
P.O. Box #5615
Montgomery, AL 36103

Q: What if I lose my ASU Identification Card?
A: Please visit the ID Station on the second floor of the John G. Hardy Student Center (Office B.23), as soon as you discover the loss of your card. The lost card will be deactivated at that time and you can be issued a new card with the same photo. Starting in Fall 2020, the replacement fee for a lost ID card will be $25.00. 

Q: Can I take a new ID photo?
A: Once we have taken your photo and printed a card, that is the photo we keep on file. Replacement cards will use the same photo.

Q:  How do I change my meal plan?
A: At the beginning of each term (Fall, Spring Summer), there is a designated time period that students can change meal plans. Eligibility for these changes are based on classification and housing assignments. Students should visit the ID Station if they have problems with the selected or changed meal plan working.

Q:  My card is not working in the Dining Hall/ Residence Hall. What do I do?
A: Student ID cards have a magnetic stripe that is read in the Dining/ Residence Halls- they can become damaged or de-magnetized based on how they are handled. If you need a replacement card, please visit the ID Station in the John G. Hardy Student Center (Office B.23). ID Cards are only operable for actively enrolled students.

Q:  I have a card that worked the last term, but will not work this term...
A: ASU ID cards are for faculty, staff and actively ENROLLED Students. If you have not registered for classes for the current term, your card will be de-activated until you are registered for classes.

Q:  What is the University's policy regarding freshmen students and vehicles?
A: Freshmen will need to register their vehicle, pay all applicable registration fees, and obtain a decal from the ASU Transportation and Parking Office. For more information, please contact Maxine Oliver, Coordinator of Parking, at 334-229-4660 or moliver@alasu.edu . You must have a vehicle registration and current insurance information. Failure to comply with this policy may result in the booting or towing of your vehicle. 

Q: I am from out of town and need to stay at a hotel before or after ASU's one-day Orientation. Do you have any recommendations? 

A: Yes, we do! Here is a sampling of area hotels. Be sure to ask if they have an ASU student/family/friends discount!

Name of Hotel

Miles from ASU

Phone #

Hampton Inn & Suites

1.8 Miles

(334) 265-1010

Doubletree by Hilton Hotel

2.3 Miles

(334) 245-2320

Embassy Suites Hotel & Conference Center

3.2 Miles

(334) 269-5055

Renaissance Hotel & Spa at the Convention Center

2.3 Miles

(334) 481-5000

Hilton Garden Inn East

4.6 Miles

(334) 272-2225

Sleep Inn & Suites

6.3 Miles

(334) 387-1004

Drury Inn & Suites

6.4 Miles

(334) 273-1101

Comfort Suites

6.6 Miles

(334) 387-2585

Fairfield Inn and Suites by Marriott

9.3 Miles

(334) 281-6882

Hampton Inn By Hilton

9.4 Miles

(334) 280-9592

Best Western

5.8 Miles

(334) 421-7386

Courtyard by Marriott 4.8 Miles (334) 272-5533
Fairfield Inn Montgomery Airport South 8.9 Miles (334) 281-6882
Hampton Inn Montgomery Airport South 8.9 Miles (334) 280-9592